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Modern British-Indian fusion at The Embassy. A refined dining experience at The Chesterton Hotel, blending classic flavours with stylish presentation. The Embassy British-Indian Fine Dining in Oxfordshire Welcome to a dining destination where culinary tradition meets thoughtful innovation, offering guests an experience that is both distinctive and harmonious. Our restaurant is designed around a unique dual-menu concept that celebrates two rich culinary heritages under one roof, creating a versatile space where East and West come together with equal respect and care. Monday - Saturday 12pm - 9pm Sunday 5pm - 9pm Book a table Embassy Menu Ambassadors Selection The Ambassador’s Selection showcases the depth and diversity of Indian cuisine — a considered collection of dishes drawn from across the subcontinent, chosen for their balance, flavour, and universal appeal. This is a menu designed for both comfort and celebration. Warm, generous, and unmistakably Indian, each dish is rooted in tradition but selected with a modern audience in mind. Whether rich with spice or gently aromatic, everything served reflects a commitment to quality and authenticity — not excess. Ideal for gatherings that span cultures and tastes, The Ambassador’s Selection complements the refined Western offerings of The West Wing, offering guests a seamless dual menu experience in one setting. Book a table Menu The West Wing The West Wing is our tribute to the classic flavours of Continental Europe — honest, well-executed, gastro-style dishes made with purpose and restraint. This isn’t a reinterpretation. It’s not fusion. It’s food as it should be: timeless, dependable, and deeply satisfying, The West Wing brings together familiar favourites prepared with clarity and care — ideal for corporate dining, private events, and those who value substance over spectacle. This is a menu built to reassure, to welcome, and to impress quietly. It’s a natural counterpart to the bold and expressive flavours of The Maharaja’s Table, offering balance without compromise. Book a table Menu Afternoon Tea A contemporary take on a timeless ritual. At The Chesterton, Afternoon Tea is not just served — it’s curated. With an eye for detail and a nod to tradition, we’ve reimagined the classic ceremony into something altogether more refined. Begin with your choice from our collection of rare and aromatic teas — each selected to awaken the senses. What follows is a procession of delicate savoury bites and patisserie-crafted sweets, artfully presented on tiered stands and set against the calm beauty of our countryside setting. There is no rush here. Whether catching up with friends, marking a special occasion, or simply escaping the pace of the everyday, Afternoon Tea at The Chesterton invites conversation, connection, and lingering a little longer. Served daily 12:00pm – 5:00pm By reservation only. Book a table Learn More Sunday Spread A slower kind of Sunday. Each week, The Embassy sets the table for something quietly special — a refined take on the traditional roast, curated with elegance and full of character. Our Sunday Spread is a thoughtfully crafted set menu, built around seasonal ingredients, elevated classics, and dishes available only on Sundays. Each course is designed with care — comforting, flavoursome, and full of quiet indulgence. It’s a lunch best shared — with family gathered around, with friends lingering over dessert, with conversation flowing and the afternoon stretching on. At The Embassy, Sundays are for good food, good company, and the simple joy of being together. Running e very Sunday 12pm - 4pm Book a table

The Chesterton Hotel blends thoughtful design and intuitive service with excellent dining and drinks in a space that combines together the best of classic countryside charm with stylish contemporary city ambience and amenities. Welcome to The Chesterton Hotel Set on the edge of Bicester in the tranquil village of Chesterton, The Chesterton Hotel is a boutique destination that redefines countryside hospitality. Surrounded by open skies and green Oxfordshire landscapes, it offers a unique blend of rustic charm and modern sophistication — a space where timeless character meets contemporary comfort. Every detail has been thoughtfully considered, from the clean, elegant design of the interiors to the warmth and ease of the service. The atmosphere is relaxed yet refined, inviting guests to settle in and enjoy everything the hotel has to offer — from beautifully appointed rooms to exceptional food and drink. Whether you’re here for a quiet weekend escape, a stylish celebration, or an inspiring setting for business, The Chesterton offers a rare kind of balance: the peace of the country with the energy and polish of the city. It’s a place to pause, connect, and feel completely at home. Rooms Embassy Afternoon Tea Corporate Weddings Christmas Contact

Host your Christmas party at The Chesterton near Bicester. Private hire packages, festive dining, winter theming & bottomless brunches with DJ in a luxury countryside setting. A Winter Wonderland Awaits This Christmas, experience the season in its most magical form at The Chesterton. With its starlit canopy, elegant décor, and atmospheric lighting, our venue transforms into a Winter Wonderland — the perfect setting for festive celebrations that are as effortless as they are unforgettable. Whether you’re planning an intimate gathering with colleagues, a large-scale office party, or a private celebration with friends and family, we offer a seamless experience from start to finish. Our curated packages include everything from exquisite festive dining and dedicated staff to immersive styling and private facilities — allowing you to focus on the celebration while we take care of every detail. Set just outside Bicester and easily accessible from Oxford and London, The Chesterton offers the perfect blend of convenience, charm, and seasonal elegance. Let the music play, the prosecco pour, and the festive spirit take over — Christmas at The Chesterton is where the season truly comes to life. Enquire Christmas Day This Christmas, step into a world of magic at The Chesterton. A sparkling drink awaits you on arrival, followed by an elegant selection of seasonal canapés that set the tone for the feast ahead. Take your seat for a beautifully plated three-course festive lunch, each dish crafted to celebrate the season’s finest flavours. As live music drifts through the room, the atmosphere becomes warm, soulful, and entirely unforgettable. Between courses, soak in the winter-chic décor — flickering candlelight, crisp linens, and soft seasonal touches that make the day feel both intimate and extraordinary. The experience concludes with freshly brewed tea, rich coffee, and spiced mince pies, leaving you perfectly content. With attentive service and a setting designed for togetherness, Christmas Day at The Chesterton becomes a celebration you’ll remember long after the last toast. Christmas Day Lunch is one of our most sought-after events — spaces are limited, so book your table now to secure a place at our table. Enquire Menu Private Christmas Party Packages Celebrate the festive season in timeless style at The Chesterton. Our private Christmas party packages are designed for groups of 80 or more, offering a fully curated experience that includes exclusive venue hire, elegant décor, dedicated staff, and your own private bar and facilities. Choose from two distinct formats to suit your celebration. For a relaxed and sociable evening, our Buffet Package includes a generous two-course festive buffet, beautifully presented on trestle tables — perfect for mingling, dancing, and enjoying the glow of our starlit canopy. Prefer something more formal? Our Sit-Down Package features a three-course festive meal served at the table, paired with refined service and a more structured dining experience. Both packages include our immersive Winter Wonderland theming, ambient lighting, Christmas centrepieces, and complimentary parking — all set within the warm, festive atmosphere of The Chesterton. Enquire Bottomless Festive Kickoff November 29th The season starts here. Our Festive Bottomless Brunch is the official kickoff to Christmas — a lively afternoon where glasses never stay empty for long, and every dish feels like a celebration. Sip on free-flowing drinks while savouring seasonal plates designed for sharing and grazing. A live DJ spins smooth festive beats, filling the room with an energy that’s warm, buzzing, and unmistakably Chesterton. Winter décor, soft lighting, and just the right amount of sparkle transform brunch into a playful, elegant way to mark the start of the season with friends. Tables are limited and always in demand — book your place now and be part of the very first celebration of Christmas. Enquire More Details

Watch the Garden Room at The Chesterton Hotel come to life. Explore event highlights and real weddings in our stunning glass-walled venue near Bicester. Images Gardens Virtual Tour

Get in touch with The Chesterton Hotel near Bicester. Call, email, or visit us for bookings, events, and general enquiries. Free parking available on-site. contact us The Chesterton Hotel, Chesterton, Bicester, Oxon, OX26 1UE reception@thechestertonhotel.com +44 (0) 1869 326 550 Submit Thanks for submitting!

Read the terms and conditions for using The Chesterton Hotel website, including policies on bookings, data, and user responsibilities. Terms of Use Terms & Conditions Effective Date: June 2025 By booking a stay at The Chesterton Hotel (operated by Parkview Estates (2018) Ltd), you agree to the following terms and conditions. Please read them carefully before confirming your reservation. 1. Room Rates Room rates are quoted per room, per night, on one of the following bases: Room Only (RO) Bed & Breakfast (B&B) Dinner, Bed & Breakfast (DBB) All rates include VAT at the prevailing rate. Please note: Rates are dynamically priced and may vary based on season, demand, or availability. Special requests (e.g. room location, early check-in) are subject to availability and not guaranteed. 2. Pre-Paid Room Rates Pre-paid and promotional rates must be paid in full at the time of booking. These rates are non-refundable and non-transferable. 3. Children’s Policy Children under 12 stay free of charge when sharing a room with adults. Children in their own room are charged 75% of the adult rate. Meals for children are charged as taken. Child supervision is the responsibility of accompanying adults at all times. 4. Confirmation & Payment A valid credit or debit card is required to secure your booking. A one-night deposit will be charged at booking. Full balance is payable on arrival. Extras are paid on departure. American Express payments incur a 2% surcharge. Guests must be 18 or over to book and stay unaccompanied. 5. Cancellations & No-Shows Cancellations must be made at least 48 hours (by 11:00 AM) before arrival. Cancellations after this point will incur a one-night charge. No-shows will be charged in full for one night. Pre-paid bookings are non-refundable and non-amendable. 6. Check-In, Late Arrival & Check-Out Check-in: From 3:00 PM Check-out: By 11:00 AM Early check-in / late checkout may be available at a charge. Late arrivals (after 10:00 PM) must notify reception in advance. In rare cases of overbooking or emergency maintenance, we may relocate guests to a comparable nearby property. 7. Commissionable Rates All published rates are non-commissionable unless agreed in writing. Online bookings are not commissionable. 8. Packages & Upgrades Packages are based on two adults sharing a double or twin room. Room upgrades are available subject to availability and may incur a supplement. 9. Guest Responsibilities & Liabilities Guests are responsible for all personal belongings. The hotel accepts no liability for loss or damage unless caused by negligence. A damage deposit may be pre-authorised at check-in. Smoking or vaping in rooms will incur a £250 deep-cleaning fee. Excessive cleaning may result in additional charges. 10. Food Allergies & Dietary Requirements Please inform us of any allergies in advance. We take care but cannot guarantee allergen-free meals due to shared kitchen facilities. 11. Group Bookings & Events Bespoke terms apply to bookings of 5 rooms or more, including deposits and cancellation terms. Weddings or private events are subject to a separate signed contract, which overrides general terms in case of conflict. 12. Use of Premises Goods/services cannot be sold on-site without written permission. Event ticket sales are not permitted. Use of hotel branding requires prior written approval. No signage or displays may be affixed without permission. 13. External Contractors All external contractors must report to the duty manager. You are fully responsible for their conduct and liable for any damage. We reserve the right to deny access. 14. Photography The hotel may capture general event photos for marketing purposes. Guests entering public areas consent to possible incidental inclusion in photos/videos. Certain areas may be restricted from photography. 15. Accessibility Please inform us of any access needs in advance. Many areas are accessible, though not all areas are step-free. 16. Force Majeure We are not liable for delays or cancellations caused by events beyond our control, such as weather, power failure, or government restrictions. 17. Governing Law These terms are governed by the laws of England and Wales. Disputes will be handled in the English courts. 18. Non-Transferability Bookings are non-transferable unless agreed in writing. 19. Pet Policy We do not accept pets. 20. Use of Wi-Fi Wi-Fi is provided free of charge. Guests must not use it for illegal, abusive, or disruptive activity. Misuse may result in access being blocked. 21. Parking Free guest parking is available. Vehicles are left at the owner’s risk. We are not responsible for theft or damage. 22. Noise & Guest Conduct Guests must maintain a respectful noise level. The hotel reserves the right to remove any individual who causes excessive disruption without refund. 23. Right to Refuse Service We reserve the right to refuse service or entry to any guest whose behaviour is unlawful, abusive, or inappropriate. 24. Website Accuracy We make every effort to ensure accurate information on our website, but reserve the right to correct errors without notice. 25. Unattended Belongings We are not liable for items left in public areas. Valuables should be secured or left at reception. 26. Third-Party Services We may assist with external services (e.g. taxis, florists), but we are not responsible for their performance. 27. Use of Public Spaces Hotel facilities such as the gardens, restaurant, and lounges may occasionally be closed for private events. Access is not guaranteed unless reserved. 28. Lost Property Lost property is stored for 30 days. Postage for returns is at the guest’s expense. We are not responsible for unclaimed items. 29. Complaints Procedure Please report any concerns to reception immediately so we can resolve them during your stay. Formal complaints must be submitted in writing within 7 days of departure. 30. Privacy For details on how we use and protect your data, please refer to our full Privacy Policy at www.thechestertonhotel.com/privacy. 31. Business Details Parkview Estates (2018) Ltd Trading as: The Chesterton Hotel Chesterton, Nr Bicester Oxfordshire, OX26 1UE

Explore the landscaped gardens at The Chesterton Hotel. A picturesque setting for weddings, private events, and peaceful countryside stays near Bicester. Load More

“Stay in style at The Chesterton Hotel near Bicester. Boutique bedrooms blending countryside charm with modern comfort — perfect for weekends, weddings, or work.” Rooms Set against the backdrop of our water garden, where reflections shift and running water softens the silence, each room offers a private moment of stillness. The interiors are dark and textural — walls that cocoon, furnishings in oak and gold, and light that moves slowly across the space. These are rooms designed to recalibrate, not just recharge. Whether you’re escaping the noise or seeking something quieter between moments, a stay at The Chesterton is less about stopping — and more about arriving. Virtual Tour Superior Deluxe Superior Rooms Where calm lives in the details. A Grounded Escape Tucked away on the ground floor, each Superior Room opens directly onto our landscaped gardens — a view that breathes tranquility into your stay. Inside, the palette is deep and soothing: rich textures, soft lighting, and oak and gold accents set the tone for a slower pace. Space to Unwind Whether you choose a super-king or twin configuration, the bed is the centrepiece — layered in crisp linen and framed by quiet design. A sitting area invites you to pause, unwind, and take in the garden beyond the glass. The Simplicity of Comfort Bathrooms differ across rooms — some with deep baths, others with showers — each offering a clean, uncluttered space to refresh. Understated and considered, every detail is there for ease, not excess. Designed for Focus For those visiting with purpose, each room includes a generous workspace, high-speed Wi-Fi, and the kind of stillness that encourages clarity. It’s a subtle, comfortable setting for business without the noise of a traditional hotel. The Details Each Superior Room is designed with intention. A Nespresso® Zenius machine and a selection of fine teas are paired with chilled mineral water and a welcome tray of biscuits — indulgent, and far too good to ignore. A dedicated desk and ample charging points support moments of focus, while high-speed Wi-Fi and a flat-screen TV offer quiet ways to unwind. The bathroom, equipped with either a bath or shower, is clean-lined and softly lit — a place to reset, not rush. You’ll also find an in-room safe, ironing facilities, a clothes rack, a hairdryer, and fine linen throughout. Everything you need is here — not as a feature, but as a feeling. Book a room Deluxe Rooms Elevated design. Expanded comfort. Effortless everything. Elevated Perspective Set apart by its Juliet balcony and elevated countryside and water garden views, the Deluxe Room invites a slower kind of arrival. Natural light spills across dark walls and brass accents, while textures shift between polished stone and soft linen. It’s a space that feels quietly indulgent — designed to elevate the everyday. Space to Stretch Out At the centre, a super-king bed promises deep rest. The added space offers a generous layout: a sitting area to read, a balcony door to open, a desk to spread out — all framed by a view that draws you back to the outdoors. Effortless and Refined Each en-suite bathroom is finished with black marble and warm brass fittings, offering a refined, contemporary space to refresh. Robes and slippers are included, inviting you to slow down and settle in — a small touch that sets the tone for everything else. Ideal for Slower Stays or Special Moments Perfect for couples, celebrations, or solo escapes that deserve a little more room to breathe. The Deluxe Room is also suited to extended business stays, offering the same sense of calm but with a heightened sense of space and privacy. The Details Each Deluxe Room is thoughtfully appointed with all the touches that make a stay feel personal. A Nespresso® Zenius machine sits alongside a selection of fine teas, with chilled mineral water provided to refresh you on arrival. A welcome tray — complete with biscuits quietly indulgent and far too good to ignore — adds a note of quiet generosity. For work or reflection, there’s a dedicated desk, ample charging points for all your devices, and reliable high-speed Wi-Fi. When it’s time to unwind, you’ll find a flat-screen TV, central heating to keep things cosy, and a super-king bed dressed in fine linen. Robes and slippers await in the bathroom, where clean lines, considered lighting, and elegant finishes offer a calm space to reset. An in-room safe provides added peace of mind, while ironing facilities, a clothes rack, and a hairdryer are all subtly in place — never overstated, but always exactly where you need them. Book a room Room Fifteen Room Fifteen More volume. More detail. Everything elevated. Architectural Calm Room Fifteen is the largest of our rooms — a space defined by light, height, and quiet confidence. Beneath exposed beams and framed by a sculptural four-poster bed, the room unfolds with elegance and ease. Natural textures — oak, velvet, soft stone — are layered with restraint, creating a sense of presence without excess. Room to Breathe The extra space is unmistakable. A layout designed for comfort and clarity, with room to stretch out, settle in, and slow down. A bench at the foot of the bed. A reading corner that catches the morning light. A generous work area that doesn’t intrude on the calm. Room Fifteen moves at your pace, and leaves space around every moment. Considered and Composed The en-suite bathroom is finished in black marble with warm gold accents — a detail shared with our Deluxe Rooms, but here it feels more grounded, more refined. Robes and slippers are provided, and soft lighting sets the tone for slower rituals. It’s a space to reset, not just refresh. Ideal for Longer Stays and Larger Moments Room Fifteen offers everything found in our Deluxe Rooms — and more. Designed for guests who want a little more space, a little more privacy, and a deeper sense of quiet. Whether you’re travelling for business, celebrating something personal, or simply staying a little longer, this room invites you to exhale. The Details Room Fifteen is generously appointed with the same quiet luxuries found throughout our most refined rooms. A Nespresso® Zenius machine and a selection of fine teas are paired with chilled mineral water and a welcome tray — complete with biscuits quietly indulgent and far too good to ignore. There’s a dedicated desk, high-speed Wi-Fi, ample charging points, and a flat-screen TV. Central heating keeps the space comfortable year-round, while the super-king bed, dressed in fine linen, offers deep rest and effortless comfort. An in-room safe, ironing facilities, a clothes rack, a hairdryer, and every thoughtful detail are precisely where you need them — discreet, refined, and never overstated. Book a room Breakfast, Included Mornings at The Chesterton are made to unfold slowly. Breakfast is always included — not as an add-on, but as part of the experience. Something quiet. Something generous. Something unhurried. Guests are welcome to join us in the dining room, where natural light filters in through garden-facing windows and the pace is gentle by design. The offering is both classic and thoughtful: warm cooked breakfasts made to order, freshly baked pastries, seasonal fruits, and good coffee served the way mornings should begin — without noise, without rush. But for those who prefer to keep the stillness going a little longer, breakfast can arrive differently. In-room dining is available — not as a knock-and-drop, but as a quiet ritual. A tray laid out with purpose: fresh pastries wrapped, warm dishes covered with care, tea still steaming, juice still chilled. The curtains half-drawn. The morning light filtering in. A setting that doesn’t need to be left just yet. Because sometimes, the most memorable part of a stay is the moment you choose not to move. The Garden A place to pause. To breathe. To notice the sound of water and nothing else. At the heart of The Chesterton is our water garden, the view from every room — a soft, shifting landscape of reflection and quiet movement. Designed not to impress, but to calm, it offers a rhythm that’s slower than the one you came in with. You’ll hear it before you see it. A gentle trickle, the sound of stillness made visible. The garden isn’t landscaped to perfection — it’s left just wild enough to breathe. Paths to walk. Benches to rest. Grass that doesn’t mind being sat on. Whether you’re stepping out with a coffee, reading for a while, or simply passing through on the way to breakfast, the garden is always there. A steady presence. A reminder that you don’t need to do anything at all.

Step inside the Garden Room at The Chesterton Hotel. Explore this light-filled, glass-walled venue perfect for weddings, corporate events, and private celebrations. Images Gardens Videos

Enjoy weekend afternoon tea at The Chesterton Hotel. Seasonal savouries, handcrafted sweets, and premium teas served in a serene countryside setting. Afternoon Tea Time shared, slowly. Afternoon Tea at The Chesterton is an invitation — to sit, to speak, to savour. A table set not for ceremony, but for comfort. A rhythm that encourages conversation, quiet laughter, and that second cup you didn’t plan on pouring. Served from midday into the softer hours of afternoon, it’s a shared ritual — a pause between friends, between plans, between one part of the day and the next. Plates are layered, teas are chosen, stories unfold in their own time. The room is warm, the pace unhurried, the presence of others quietly grounding. Whether it’s a long-awaited catch-up, a family tradition, or simply the pleasure of good company and something sweet — Afternoon Tea at The Chesterton is designed to be held together. Not rushed. Not showy. Just shared. Book a table Specialty Teas The tea is chosen first — a moment of decision, or curiosity, or instinct. Our selection shifts with the seasons, but always includes classic blends, floral notes, something deep, something unexpected. Black, green, white, and herbal — all steeped to your preference, poured gently, and refilled without rush. It’s less about the list, more about the ritual — the warmth of the cup, the rhythm of the pour, the conversation that continues between sips. Savouries The savoury tier sets the tone — balanced, quiet, and composed. Finger sandwiches are soft-edged and neatly layered, familiar but carefully considered. Warm quiches arrive just set, their pastry crisp, their filling light. Flavours are gentle, clean, and designed to sit comfortably side by side. There’s no need for flourish. Just good food, simply presented, and a pace that encourages conversation to unfold alongside every bite. Sweets The sweet tier is a shift in tone — softer, slower, more indulgent. Each piece is small, precise, and layered with care. Crisp gives way to smooth, sharp to sweet. Pastry, cream, fruit, chocolate — not all at once, but thoughtfully paced. These aren’t desserts for spectacle. They’re gestures. Meant to be picked up slowly, shared wordlessly, and remembered long after the plate is cleared. Scones The scones are served warm — freshly made in-house, plain and sultana. Devonshire clotted cream sits thick and cool beside strawberry jam, sweet and softly set. It’s a simple pleasure, done well. Balanced, familiar, and quietly indulgent — the kind of moment that doesn’t need to be explained. Stay As Long As You Like Afternoon Tea at The Chesterton isn’t timed, and it’s never rushed. The table is yours for as long as you need — and often, a little longer. We believe conversation should unfold naturally, without clocks or cut-offs. Whether you’re catching up after too long, marking something quietly special, or simply taking a moment to pause together, there’s no pressure to finish — and no polite reminders to leave. We’ll keep the teapot warm. We’ll clear plates only when you’re ready. And you? You can stay exactly where you are. This isn’t about ceremony — it’s about space. Time made, and time kept. A little something extra, if the moment calls for it. add a glass of Champagne for £10 Add a glass of Rose Champagne for £15 Add a glass of Prosecco for £7 Add a glass of Rose Prosecco for £8 £29.95 per person Afternoon Tea is served daily, by reservation only. Book ahead to hold the time — we’ll take care of everything else. Book a table

Discover the light-filled Garden Room at The Chesterton Hotel — a glass-walled venue perfect for weddings, meetings, and private events up to 300 guests. Videos Gardens Virtual Tour Load More

Learn how The Chesterton Hotel collects, uses, and protects your personal information when you visit our website or make a booking. Privacy Policy Privacy Policy Effective Date: June 2025 At Parkview Estates (2018) Ltd, trading as The Chesterton Hotel, we are committed to respecting and protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a booking, stay with us, or otherwise interact with our services. By continuing to use our services, you confirm that you understand and agree with this policy. 1. Who We Are Data Controller: Parkview Estates (2018) Ltd The Chesterton Hotel Chesterton, Bicester, Oxfordshire OX26 1UE Email: enquiries@thechestertonhotel.com 2. What Information We Collect We may collect the following types of personal information: Contact & Identity Data – Full name, email address, phone number, postal address Booking & Transaction Data – Dates of stay, number of guests, payment method, purchase history Demographic Data – Date of birth, postcode, preferences, accessibility or dietary requirements Technical Data – IP address, browser type, device info, cookies, and usage analytics Wi-Fi Data – Device MAC address, connection time and duration (not browsing activity) Marketing Preferences – Your opt-in choices and communication preferences Guest Correspondence – Reviews, complaints, and general enquiries Imagery & Media – Photographs or video taken at events (with consent) 3. How We Collect Your Data We collect personal data when you: Book directly through our website, email, or by phone Use a third-party platform to make a reservation Subscribe to marketing or newsletters Use our free guest Wi-Fi Interact with our website, including via cookies Attend or host an event on-site Submit a review or feedback Provide information in person at the hotel 4. How We Use Your Data We process your data to: Manage bookings, reservations, check-ins, and guest experiences Respond to enquiries and customer support requests Personalise services based on your preferences Send relevant offers, updates, or promotions (with your consent) Improve website and marketing performance Monitor safety and security, including via CCTV Comply with legal, financial, or regulatory obligations We only collect what’s necessary and lawful. 5. Legal Grounds for Processing Your personal data is processed under one or more of the following legal bases: Consent – For optional marketing communications or event photography Contract – To fulfil a reservation, stay, or enquiry Legal Obligation – To comply with applicable law or tax requirements Legitimate Interests – To run and improve our business operations 6. Third-Party Bookings If you book via platforms such as Booking.com or Expedia, they act as independent data controllers. We recommend reviewing their privacy policies directly, as we are not responsible for their data handling. Once we receive your details from them, this policy applies. 7. Children’s Data We do not knowingly collect personal data from individuals under 18 without the consent of a parent or legal guardian. All bookings must be made by an adult aged 18 or over. 8. Wi-Fi Use When using our complimentary Wi-Fi, we may log basic connection data such as your device type and connection time for network maintenance and security. We do not monitor your browsing activity or use this data for marketing. 9. CCTV Surveillance We operate CCTV across key areas of the hotel, including: Entrances and reception Corridors and public spaces Car parks and external areas Purpose of CCTV: Protect guests, staff, and property Deter and detect crime Support investigations if required Retention & Access: Stored securely and retained for up to 30 days Access restricted to authorised staff only Shared with law enforcement only when legally required You may request access to footage in which you appear, subject to identification and applicable laws. 10. Event Photography Occasionally, we may capture photo or video content during events or promotional activities. We will always seek your consent before using any image in which you are clearly identifiable. You can withdraw consent at any time by contacting us. 11. Marketing Communications If you opt in, we may contact you with: Special offers and packages Updates about The Chesterton Hotel Invitations to events or promotions Customer satisfaction surveys You can unsubscribe at any time via: The link in our marketing emails Emailing enquiries@thechestertonhotel.com Calling or visiting the hotel We never send marketing without your consent. 12. Cookies & Tracking We use cookies on our website to: Understand how our website is used Enhance functionality and performance Deliver tailored content You can manage cookies through your browser settings. Disabling cookies may affect your experience. See our Cookie Policy for more information. 13. Sharing Your Data We may share your data with: Internal teams within The Chesterton Hotel Trusted service providers (e.g. IT, payment, marketing, booking platforms) Law enforcement or regulators, if required by law Business successors in case of sale or reorganisation We do not sell or rent your data to any third party. 14. International Transfers If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information. 15. Data Retention We only retain your personal data for as long as necessary: Booking records: up to 7 years, for legal and financial obligations Wi-Fi logs: 30 days, for system monitoring Marketing data: until you unsubscribe or withdraw consent CCTV footage: 30 days, unless needed for investigation Reviews or feedback: until removed by request We delete or anonymise data when no longer needed. 16. Your Rights Under UK GDPR, you have the right to: Request access to your data Correct or update inaccurate information Request deletion (“right to be forgotten”) Restrict or object to processing Withdraw consent at any time Request data portability To exercise your rights, contact us at: 📧 enquiries@thechestertonhotel.com We may request identification to verify your request and will respond within one month. 17. Data Security We use appropriate technical and organisational measures to protect your data, including: Encrypted servers and backups Staff access controls and training Secure physical storage Regular security reviews Although we take every precaution, no internet transmission is 100% secure. 18. External Links Our website may contain links to other sites. We are not responsible for their content or privacy policies. Always read their terms before submitting personal data. 19. Changes to This Policy This Privacy Policy may be updated periodically to reflect changes in the law or our operations. We encourage you to review it regularly. Last reviewed: June 2025 Significant changes will be communicated where appropriate. 20. Contact Us Have a question or concern? The Chesterton Hotel Chesterton, Bicester, Oxfordshire OX26 1UE 📧 enquiries@thechestertonhotel.com